Our guarantees

Secure payment

Payment goes through a highly secure platform. We do not have access to your bank card number. This platform allows you to make reimbursements if necessary, without us having to ask you anything.

Easy exchanges and returns

Sometimes you make a mistake or want to change things. All you have to do is write to us or call us and we will see together what solution to provide. Naturally, there is always the option to request an outright return for a refund.

Product quality verified

Before their departure, the products are checked so that they bring you the satisfaction you expect. Notebooks, leather goods, leather diaries, or diary refills, everything must be impeccable. Particular care is given to fountain pens so that you have the assurance of a perfect nib. We test them all. It sometimes happens that a little ink leaks through capillary action despite our cleaning. This is not a defect.

The only thing that can escape us is an inversion between the pages in the assembly of a diary. This only happens once a year on one calendar. If this happens to you, then it might be a sign to go buy a lotto ticket.

Order error detection

It happens that some orders present inconsistencies, and in order to avoid unnecessary back and forth, we will call you to ensure whether these format disparities are intentional. This is to save you a lot of time!

Personalized customer service

Are you experiencing a difficulty and are you contacting us? We don't have a ready-made answer. A real human responds to you on a case-by-case basis. A real relief in this digital world, isn't it?

Stationery open on Sunday

As it becomes more and more difficult to get around Paris, we have decided to also open on Sundays to allow you to come to Montparnasse more peacefully.

Our hours: 11:00 a.m. - 6:00 p.m.